Cancel your Subscription (Paid Plan)

🎯 If your Paid Subscription Plan is cancelled, you will retain full access until expiration. After this, only Subscription information can be accessed unless you Undo the Subscription Plan Cancellation.

🎯 If you are using FREEPAY, please refer to Cancel your Subscription (FREEPAY).

Within e-PayDay Go, select Administration.
Select Subscription.
Select Cancel.
The Cancel Subscription (Paid Plan) Alert (Modal) is displayed. To cancel your subscription plan, select Yes. Otherwise, select No.
1. If Yes is selected, the Subscribe to Archive Plan Alert (Modal) is displayed. If you wish to retain access to your data, select Choose Archive Plan. Otherwise, select Cancel my Subscription.
  1. If Choose Archive Plan is selected, The Subscription Information page will be displayed. Select Continue to proceed with changing to the Archive plan. Otherwise, select Back.
  2. If Continue is selected, the Payment Successful page will be displayed once your payment has been successfully processed.
  3. Select Go to Subscription to navigate back to the Subscription Information Page.
  4. Select Ok to confirm the changes have been enacted.
2. If Cancel my Subscription is selected, the Data Deletion (Paid Plan) Alert (Modal) is displayed.
  1. If you wish to continue cancelling your Subscription Plan, select Delete my Data on DD Month YY. Otherwise, select Cancel.
  2. If Delete my Data on DD Month YY is selected, the Subscription Information Page will be updated.