The user profile is accessible from the top right-hand corner of e-PayDay Go.

 

Access Knowledge Base opens the Knowledge Base in a separate tab or browser window.

 

Request Support opens the Request Support Form and allows you to detail the query you need assistance with.

 

Start Remote Support opens our Remote Desktop Resource (set.me). Select this when directed by our e-PayDay Support Personnel.

 

Provide a Suggestion opens the Provide a Suggestion Form and enables you to send us your feedback and suggestions for future releases,

 

Sales or Administration Enquiry opens the Sales or Administration Enquiry Form and allows you to detail the query you need assistance with.

 

My Settings allows you to change the settings for your account.

 

Change profile picture allows you to change the image displayed when your user profile is logged in.

 

Change password enables you to change your password within e-PayDay Go.

 

Login attempts displays a list of log in attempts for your profile.

 

Download collected data does not currently function. 

 

Manage linked accounts enables you to set up the ability to quickly switch between the Tenant/User profile you are currently logged in to and another Tenant/User profile that you use.

 

Manager authority delegations enables you to delegate admin privileges to a user for a certain period. 

 

Logout enables you to log out of your account.