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e-PayDay Go - Payroll Anytime, Anywhere
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Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Read answers to the most frequently asked questions (FAQ).
Sub Sections
Administration FAQ's
Application Settings FAQ's
Awards/Agreements FAQ's
Dashboard FAQ's
e-Cost (Payroll Cost Centres) FAQ's
e-Port (Import/Export) FAQ's
e-Time (Timesheets) FAQ's
Organisation FAQ's
Pay Day FAQ's
Pay Types FAQ's
Payees FAQ's
Profile FAQ's
Reports FAQ's
Single Touch Payroll (STP) FAQ's
Start Here FAQ's
Subscription FAQ's
Superannuation FAQ's
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Awards with a Casual Ordinary Hourly Rate
Change Tenants (Organisations)
Commercial Release Information
Current Time and Attendance Options
End of Month / Quarter / Financial Year Reporting
Finalise e-PayDay® Go as you have closed your Business
Finalise e-PayDay® Go as you have sold your Business
Forgotten Password
Generate your Superannuation Reports and pay the required Contributions for the period
Log In to your Tenant (Organisation)
Payees paid a Salary, rather than a Rate per Hour
Recipients are not receiving Pay Advices by email.
STP Reporting under an incorrect ABN or WPN
STP Reporting under the wrong ABN or WPN for the entire Financial Year
The Award includes an All Purpose Allowance