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Home > Frequently Asked Questions (FAQ) > Pay Day > Pay Run > Process an Out of Cycle Pay Run for one or more Payees, who have been incorrectly included in a Pay Run but have not been physically paid.
Process an Out of Cycle Pay Run for one or more Payees, who have been incorrectly included in a Pay Run but have not been physically paid.
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Select Pay Day.

 

Select New Pay Run.

 

The Pay Run Details Alert (Modal) is displayed,

 

 

Change the Pay Period if required.

 

Select Out Of Cycle.

 

Change the Period End and Pay Day Dates so they are identical to the Pay Run, which included the incorrect Payee/s.

 

 

Add a Global Pay Message if required.

 

Select Ok.

 

The Pay Run Currently Loading Alert (Modal) is displayed,

 

Once the alert has disappeared, select the pay run you have just added within the Pay Run List,

 

The Pay Run Currently Loading Alert (Modal) is displayed,

 

Once the alert has disappeared, select Step 2 - Payees,

 

Locate the Payee you require by manually scrolling through the Payee List, entering the name into Search or using Show Advanced Filters.

 

Select which Payee/s you require by selecting the first checkbox in the list.

 

🎯 Please refer to Payees Explained for a complete overview of the Status Icons and their meaning.

 

Select Process then refer to Correct an incorrect Payment in the Payees Pay.

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